Case Study: Nauto achieves a single source of truth with Databricks

With predictive AI, safer fleets and safer roads for all

Nauto, a company that uses predictive AI to help fleets drive safely, needed a single source of truth across multiple systems to support its complex sales and operations workflows. As its data grew, stakeholders struggled to reconcile information across tools, making it hard to keep billing, device returns, and customer data aligned. Nauto addressed this challenge with Databricks and a lakehouse approach, using Hightouch and Fivetran to centralize and sync data.

With Databricks, Nauto now keeps all critical business data in one place and automatically syncs it to Salesforce and NetSuite, replacing manual scripts and spreadsheets. The result has been faster reporting, automated workflows for tasks like device returns, fewer billing disputes, and a 75% cost optimization compared with traditional ETL tools such as Informatica. Databricks helped Nauto create a reliable source of truth that improves decisions across the company.

Nauto

Ernest Prabhakar

Business Data Lead