Case Study: BC Card achieves real-time data-driven innovation with Databricks

Turning customer data into more intuitive payment journeys

BC Card, a leader in South Korea’s highly competitive payments market, needed a faster way to access and act on customer data to uncover growth opportunities and improve payment experiences. Fragmented legacy systems made it difficult to generate real-time insights into consumer spending and emerging segments like foreign transactions, limiting efficiency and innovation.

BC Card adopted the Databricks Platform to unify data search, processing, analysis, and visualization on Delta Lake, while using Mosaic AI, Databricks SQL, and Unity Catalog to enable secure, real-time analytics, AI-powered data discovery, and stronger governance. With Databricks, BC Card achieved a 60% reduction in platform operation costs, improved productivity, and enabled broader data democratization across the business.

BC Card

Hamin Kim

Head of Data Planning