Case Study: Maya achieves inclusive banking growth with Databricks

Maya elevates banking experiences by optimizing fraud and underwriting efficiency

Maya, the Philippines’ leading all-in-one fintech and financial ecosystem, wanted to make banking more accessible, secure, and inclusive for underserved communities. To do that, Maya partnered with Databricks and its Data Intelligence Platform to replace a fragmented legacy data setup with a unified lakehouse architecture.

With Databricks, Maya centralized 100% of its data on Delta Lake, enabling real-time access, better collaboration, and scalable AI use cases like credit scoring, lending, fraud detection, and personalized campaigns. The results were significant: ML-powered lending disbursed $2.1 billion by year-end 2024, AI fraud detection reduced losses by up to 98%, ARPU increased by 45%, and storage scaled by 28% without raising costs.

Maya

Pro Cabales

Head of Data Engineering