Case Study: iFood achieves faster, data-driven decision-making with Databricks

iFood - Customer Case Study

iFood, Brazil’s food delivery market leader, wanted to remove bottlenecks in its analytics and build a simulator to quickly test thousands of business hypotheses for improving logistics, customer satisfaction, and delivery costs. The company chose Databricks Data Intelligence Platform and Tableau as the foundation for this initiative.

With Databricks, iFood now runs thousands of simulations per month and can test highly specific scenarios in minutes without affecting production systems. The rollout also expanded data access to more than 2,000 employees, while Tableau automated reporting for about 1,000 direct users; together, these tools helped iFood make faster, data-driven decisions that optimize routes, reduce costs, and improve service.

iFood

Marcia Freitas

Group Product Manager