Case Study: Adani Digital achieves real-time AI-powered personalization and 29% lower costs with Databricks

Fueling personalized travel with real-time insights

Adani Digital Labs needed to replace legacy, manual data processes to support personalized airport travel and digital services across the Adani OneApp. Working with Databricks and its Data Intelligence Platform, the team set out to deliver real-time, AI-powered insights while improving governance, reducing silos, and speeding up innovation.

Databricks helped Adani Digital Labs launch more than 15 production use cases, including automated ingestion, geospatial analytics, and ML-driven recommendations. The results included a 29% reduction in data infrastructure costs and a 20% faster time to production, while revenue-driving features like dynamic pricing and personalized duty-free and F&B suggestions improved customer experience and business growth.

Adani Digital

Sagar Gulati

Head of Data