Case Study: FIS Global achieves accelerated digital transformation and ML-driven insights with Databricks

FIS Global - Customer Case Study

FIS Global, the world’s largest provider of financial technology solutions, supports banks and financial institutions with software, services and outsourcing across banking, payments, asset management and compliance. As customer activity shifted to online and mobile channels—generating up to nine times more data than physical branches—FIS faced legacy technical debt and strict security and regulatory requirements that hindered its digital transformation.

Databricks delivered a unified analytics platform to ingest and ETL massive, blended data sets and apply machine learning, data exploration and reporting. The result: faster model development (a logistic regression churn model built in two days), improved sentiment and reputation monitoring, streamlined scheduled jobs, and greater analyst productivity and compliance-ready analytics.

FIS Global

Aaron Colcord

Director of Engineering, Data and Analysis