Case Study: Fastned achieves Europe’s most reliable EV charging network with Databricks

Fastned uses Databricks SQL and Hightouch to keep charging stations running efficiently

Fastned, Europe’s fast-growing EV charging network, needed a better way to manage data from more than 2,000 chargers across 320+ stations while improving reliability and customer experience. Before Databricks, multiple data streams made analysis difficult and limited the team’s ability to turn data into action across operations and service teams.

Fastned implemented the Databricks Data Intelligence Platform as its central lakehouse, using streaming tables, Unity Catalog, dbt Labs, Fivetran, and Hightouch to unify data and automate workflows. With Databricks, Fastned built 338 ongoing data syncs, created automated repair tickets and customer updates, and avoided heavy engineering work; the impact helped Fastned become the #1 most reliable charging network in Europe, according to Chargemap customer reviews.

Fastned

Romane Persch

Head of Data and Insights