Case Study: Seminole County achieves 40% cost savings and eliminates manual processes with DataBank IMX

Seminole County - Customer Case Study

Seminole County, Florida, faced a growing flood of development, public safety, and administrative documents that made manual filing, retrieval, and communication slow and costly. The county turned to **DataBank IMX** and an enterprise content management solution, including **OnBase**, to replace paper-heavy processes and better manage records across multiple departments.

**DataBank IMX** implemented OnBase-based document imaging, workflow, scanning, and retrieval tools to centralize access to files and automate indexing. The results were significant: the new system cost **40% less** than the county’s annual manual-process expenses, saved **235+ hours per week** on filing and retrieval, reduced off-site storage costs, and improved service by giving staff immediate access to documents from nearly any location.

Seminole County

Kimberly Mannette

Imaging Coordinator