Case Study: Triometric improves support, deployment, and testing with DataArt

Triometric - Customer Case Study

Triometric, a UK-based provider of real-time business intelligence for the online travel industry, needed to better support its growing global customer base for its Web Services Analyzer platform. As installations increased worldwide, the company faced challenges around scaling customization, distributed support, and safely releasing software updates.

DataArt worked with Triometric to build a set of productivity tools, including a monitoring system for remote Web Services Analyzer installations, an XML Configuration Generator to simplify custom data extraction, and a continuous integration environment to test upgrades before deployment. With DataArt’s help, Triometric improved support services, sped up customer setup, and streamlined maintenance while reducing the risk of incompatible updates.

Triometric