Case Study: United Group streamlines GDPR compliance with Data Privacy Manager

Streamlining Personal Data Processing and Enhancing GDPR Compliance at United Group

United Group, a major multi-play telecom and media provider in Southeast Europe, faced significant GDPR compliance challenges due to its decentralized operations. Its subsidiaries managed records of processing activities separately, leading to inconsistencies, while manual processes for handling data subject requests were slow and prone to error. To address these issues, United Group partnered with the vendor Data Privacy Manager.

Data Privacy Manager provided a centralized platform and tailored solutions, including a custom integration with SBB's SAP system for automated request processing and a consent management module for Nova TV. This implementation streamlined data subject request handling, provided real-time compliance oversight, and established a unified approach to GDPR across the entire group. The vendor's solution significantly improved operational efficiency, reduced compliance risks, and enhanced transparency for United Group.

United Group

Jovan Zečević

Data Protection Officer