Data Networks
30 Case Studies
A Data Networks Case Study
Ruff Roofers, a family-operated roofing company, was dissatisfied with its incumbent managed services provider, which lacked the strategic expertise to advise on key IT improvements like cloud migration. Seeking both day-to-day support and a visionary technology partner, the company engaged Data Networks as its new managed IT services provider (MSP).
Data Networks assumed full MSP responsibility and utilized its Service Desk to analyze ticket trends, identifying and resolving issues like email storage limits. The vendor's engineers executed strategic projects including a full migration to Microsoft Azure, implementation of Office 365, and enhanced cybersecurity. This transformed Ruff Roofers' infrastructure, significantly reducing ticket volume and allowing its CFO to focus on financial leadership instead of daily technology concerns. Data Networks became a trusted strategic partner, enabling operational improvements and future-focused planning.