Case Study: Zurich Insurance Group improves internal reporting and payment accuracy with Data Ladder’s DataMatch Enterprise

Zurich Insurance Group finds 5–12% more matches with Data Ladder

Zurich Insurance Group, a major Swiss insurer, faced a significant challenge with duplicate and conflicting payee name data in its mainframe database. This issue prevented the accurate aggregation of vendor payments, leading to operational inefficiencies and an inability to generate the confidential reports required by the insurance industry. To address this, Zurich partnered with vendor Data Ladder and implemented its Data Match Enterprise software.

Using Data Match Enterprise's fuzzy matching and data cleansing capabilities, Zurich was able to reconcile its payee names by removing special characters, standardizing the data, and creating a unique identifier for each record. As a result, Zurich can now correctly process payments without human error and, for the first time, generate the necessary internal reports for the industry. Data Ladder's solution has become a go-to resource within the organization, with requests for its use becoming more frequent.

Zurich Insurance Group