Case Study: Zurich Insurance Group achieves accurate, confidential reporting and error-free payments with Data Ladder's DataMatch Enterprise

Zurich Insurance Group - Customer Case Study

Zurich Insurance Group faced widespread inconsistencies in payee/vendor names within its core mainframe database, which produced long lists of duplicate records and prevented accurate aggregation for reporting and payments. Andy Green, Statistics Manager at Zurich NA, needed a way to reconcile conflicting entries and produce industry-required confidential reports, so Zurich turned to Data Ladder and its DataMatch Enterprise solution.

Data Ladder used DataMatch Enterprise’s data cleansing and fuzzy-matching capabilities to remove special characters and spaces, assign unique IDs to records, and consolidate payee names to single vendor values. As a result, Zurich Insurance Group was able to generate the previously unattainable confidential reports, process payments correctly without human error, and make DataMatch the go-to tool across the organization — with the vendor noting 5–12% more matches versus leading competitors in validation studies.

Zurich Insurance Group

Andy Green

Statistics Manager