Case Study: Research Councils improve mail processing efficiency with Data Capture Solutions

Research Councils - Customer Case Study

Research Councils UK, a group of public bodies funding science and research, needed a centralized mail scanning and document capture solution for its new shared service centre in Swindon. Working with Data Capture Solutions (DCS), the organization aimed to process millions of documents annually and integrate them with back-end EDM systems such as SharePoint, Objective, and Oracle UCM.

Data Capture Solutions implemented a phased document capture strategy using five remote scanning systems connected over the WAN, supported by a resilient Kofax enterprise setup on mirrored servers. With Kofax Transformation software added for intelligent content capture, the Research Councils improved staff efficiency and productivity, reduced mail processing costs, and gained better traceability, tracking, and visibility across their shared automated mailroom.

Research Councils