Case Study: Terre adélice achieves faster, more secure invoice and customer process management with Dassault Systèmes 3DEXPERIENCE ITEROP

Terre adélice

Terre adélice, a French artisan ice cream maker, faced operational challenges due to its rapid growth and highly seasonal business. Their existing tools for managing supplier invoices, customer onboarding, and regulatory documents were rigid and inefficient, leading to lost time, errors, and inter-departmental friction. To address this, they partnered with Dassault Systèmes to implement the 3DEXPERIENCE ITEROP solution.

Dassault Systèmes' ITEROP solution automated and digitized Terre adélice's core business processes. This included using AI to pre-fill invoice data and creating automated workflows for customer account creation and organic certificate tracking. The implementation by Dassault Systèmes saved over 700 hours annually on customer onboarding alone, reduced invoice processing time by 30%, and significantly improved operational agility and team collaboration.

Terre adélice