Case Study: Monoprix achieves real-time, consolidated store quality monitoring with Dassault Systèmes' EXALEAD CloudView

Monoprix - Customer Case Study

Monoprix, the French retail chain with some 400 stores, faced a fragmented quality‑control picture: four audits per year per store generated large volumes of disconnected data, making it impossible to spot national or regional trends, detect recurring non‑conformities, or verify staff training consistently. To address this, Monoprix selected Dassault Systemes’ EXALEAD CloudView to consolidate audit results and quality‑related information into a single, searchable system.

Dassault Systemes implemented EXALEAD CloudView (integrated by partner Mind7 Consulting) to index and standardize auditors’ inputs, enabling Monoprix to aggregate and analyze the 1,600 annual audits in real time. The solution delivers instantaneous, faceted search and dashboards that reveal patterns (for example, linking food‑handling non‑conformities with training gaps), support faster corrective action and continuous improvement, and provide store‑level, regional and national views for more effective decision‑making.

Monoprix

Sébastien Muller

Quality Manager Store Division