Case Study: IXINA achieves higher customer satisfaction and greater sales efficiency with Dassault Systèmes' 3DVIA Home

IXINA - Customer Case Study

IXINA, a leading international kitchen retailer, needed a faster, more engaging way for customers to design kitchens and reduce lengthy in-store design sessions. To attract prospects and streamline the buying process, IXINA selected Dassault Systemes’ 3DVIA Home 3D space-planning application to let shoppers visualize products, estimate costs, and prepare designs online before visiting a store.

Dassault Systemes implemented 3DVIA Home on IXINA’s website with IXINA’s product catalog and design rules, enabling automated layout proposals, real‑time realistic 3D previews, and saved customer contacts and designs. The solution lets users complete designs in under an hour, creates a new lead-generation channel, increases customer satisfaction and sales efficiency, and leaves customers “80% convinced” of their brand choice before coming into the store.

IXINA

Laurence Caurette

Caurette Director Marketing & Communication