Case Study: Tremendous improves remote work and knowledge access with Dashworks

Maintaining a Remote First Culture Using

Tremendous, a financial services company with a fully remote team of 85, faced a significant challenge in maintaining its culture due to information being scattered across disparate tools like Slack, Google Docs, Asana, and Notion. This fragmentation caused frustrating delays and distractions as employees struggled to find answers, hindering their commitment to efficient, mindful communication. To solve this, they turned to the vendor Dashworks for its AI-powered enterprise knowledge assistant, Dash AI.

Dashworks implemented a solution that connected to all of Tremendous's apps, allowing Dash AI to synthesize information and provide high-quality, sourced answers to employee questions. The results were transformative: Slack became less noisy as employees found information independently, onboarding improved as new hires could ask questions privately, and support engineers resolved tickets faster. This granted the entire company swift access to collective knowledge, solidifying their remote-first culture.

Tremendous

Sarah Gabr

Director of Operations