Case Study: Kflwebdesign achieves 55% increase in online sales with Dashly

How to increase online sales by 55%, Kflwebdesign + Dashly

Kflwebdesign teamed with vendor Dashly to boost online sales for a New York flower shop (two retail stores + an e‑commerce site) with the explicit goal of increasing sales by 15% without buying more traffic. The shop suffered from fragmented customer data, stagnant subscriber growth, high cart abandonment and form friction — gaps Kflwebdesign and Dashly set out to fix using Dashly’s live chat, pop‑ups, abandoned‑cart messaging and funnel tracking.

Dashly implemented a welcome pop‑up and Pop‑up builder, live chat support, exit‑intent cart pop‑ups and a multi‑step abandoned‑cart email sequence, tracking everything in Dashly funnels. The result was a 55.5% increase in online sales, 7.3% of visitors captured emails, ~7% engaged via live chat, 42% of registered abandoners and 36% of unregistered abandoners returned to purchase, and a reduced cost per customer — all with the same traffic and ad budget.

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