Case Study: NewStore reduces issue discovery time from days to 2 hours with Dashbird

NewStore cuts issue discovery time from days to 2 hours with Dashbird

NewStore, a provider of an omnichannel retail SaaS platform, faced challenges in monitoring its entirely serverless AWS integration layer and its customers' integrations. The company needed full visibility to ensure systems ran smoothly and to quickly identify issues, but found other monitoring tools required too much additional work for full integration. The time to discover problems was growing, and NewStore needed an easy solution to scale and reduce discovery time.

Dashbird provided a solution with a simple two-minute setup that required no code changes, giving NewStore full visibility and monitoring capabilities. The implementation reduced issue discovery time from days to just two hours. Dashbird's notifications via Slack channels enabled faster fixes, helped avoid system crashes, and provided greater proactive monitoring across the entire serverless stack.

NewStore