Case Study: AskHomey traces critical serverless issues in seconds with Dashbird

AskHomey traces critical serverless issues in seconds with Dashbird

AskHomey, a UK-based property management software startup built entirely on AWS, faced challenges in efficiently monitoring their serverless architecture. Their small team was spending excessive time sifting through AWS CloudWatch logs to identify errors and performance issues, which hindered their ability to develop new features and control costs. They needed a better way to reduce their mean time to detection and resolution (MTTD/R) and stop firefighting operational problems.

By implementing Dashbird’s observability platform, AskHomey integrated automated error alerts directly into their team's Slack, providing immediate mobile notifications. This allowed them to trace critical performance issues within seconds and be redirected to the exact error log for immediate investigation. As a result, Dashbird significantly reduced the time spent on debugging, saved developer resources, and provided the confidence to focus on delivering new features instead of firefighting, with their CEO calling the tool "a lifesaver."

AskHomey