Case Study: AskHomey reduces error investigation time with Dashbird

AskHomey traced critical performance issues impacting their system, within seconds

AskHomey is a UK-based property management software startup built entirely on AWS, using services like Lambda, DynamoDB, API Gateway, AppSync, RDS, and SQS. As their platform scaled, the team struggled to investigate CloudWatch logs quickly enough, making it difficult to identify root causes, reduce firefighting, and keep cloud costs under control.

To solve this, AskHomey implemented Dashbird’s serverless observability and error-alerting platform, integrating it with Slack so critical Lambda and related service errors were surfaced immediately with links to the exact logs. Dashbird helped the team trace issues within seconds, cut time spent on debugging, reduce MTTD/R, and focus more on building new features; the CEO described Dashbird’s alerts as “a lifesaver.”

AskHomey

Dharmesh Mistry

Chief executive officer