Case Study: Moen achieves increased sales and improved sales rep performance with Dash Solutions

Sales Training and Incentives with Moen

Moen, a leading plumbing-products manufacturer, was struggling with an outdated sales training and incentive program that left sales representatives undertrained and slowed order claims processing. To address inconsistent results, Moen partnered with Dash Solutions to implement a modern training and incentive system integrated into Moen’s website, including interactive quizzes, staged learning paths, spiffs for specific products, and automated order-claim submission.

Dash Solutions delivered a customized training and rewards platform that provides real-time recognition and automated order processing; the program increased training engagement, quiz completion and product knowledge while reducing order errors and delays. The initiative drove measurable business improvements—higher sales and revenue, stronger rep performance and improved customer satisfaction—with dashboard metrics even showing tangible dollar impacts (examples include $9,268 and $11,762) after Dash Solutions’ rollout.

Moen

Calli Dieglio

Channel Marketing Manager