Case Study: Understory cuts debugging time by 80% with Dash0

Understory cuts debugging time by 80% with Dash0

Understory, a platform for experienced hosts, faced significant challenges with its immature observability setup. Their engineering team, including Technical Co-founder Lars, was wasting valuable development time manually sifting through disjointed AWS CloudWatch logs and metrics to debug issues, which slowed down innovation. They turned to the vendor Dash0 for a solution.

Dash0 implemented its observability platform, which provided a unified view of traces, logs, and metrics by leveraging Understory's existing OpenTelemetry data without requiring a proprietary SDK. The result was an 80% reduction in debugging time, exemplified when a new engineer resolved a complex bug in one day instead of a potential week. The Understory team now relies solely on Dash0, cutting their tool count from three to one and significantly improving efficiency.

Understory