Case Study: Bonhams cuts observability costs by 50% with Dash0

Bonhams cuts observability spend by 50% with Dash0

Bonhams, a major auction house, faced significant challenges with its observability stack. Their metrics, logs, and traces were fragmented across multiple tools like New Relic and Grafana, creating complex dashboards that developers struggled to use. To control high costs, access was restricted to just two engineers, creating a bottleneck for troubleshooting. This lack of visibility and the prohibitive cost of renewal prompted their search for a new solution, leading them to the vendor Dash0.

Dash0 implemented its OpenTelemetry-native platform to unify all telemetry data, providing a single view of the entire request lifecycle. The migration was completed within one month using the Dash0 Kubernetes operator. As a result, Bonhams cut its observability costs by 50%, democratized data access for all developers, and achieved full trace visibility from ingress to database, transforming their troubleshooting process.

Bonhams