Case Study: Sustainable Melbourne Fund (SMF) achieves streamlined stakeholder engagement and reporting with Darzin Software

Manage Stakeholder Relationships at Sustainable Melbourne Fund

Sustainable Melbourne Fund (SMF) is a unique Australian organisation that facilitates and invests in projects to deliver economic and environmental value for building owners, businesses, investors and councils. SMF needed a better way to manage stakeholder relationships, centralise contact records, run surveys and event registrations, and track who was engaging on which projects — so it turned to Darzin Software and its Darzin platform to support these needs.

Darzin Software provided a central record‑keeping and stakeholder management solution — including embedded online forms (environmental upgrade finance application and e‑newsletter sign‑up), market research surveys, pre‑built group mailing lists and qualitative reporting on contacts, issues and outcomes. The Darzin system automated capture of stakeholder details, streamlined event and newsletter workflows, improved coordination across the SMF team and supported more informed strategic funding and risk decisions. Darzin helped SMF better track all interactions that underpin its initiatives, which to date have facilitated $12.6 million in finance, $571,000 in annual cost savings and abated 6,267 tonnes of carbon.

Sustainable Melbourne Fund (SMF)