Case Study: Duroflex achieves tech-enabled HR operations with Darwinbox

Why Duroflex doesn’t lose sleep over their HR operations since adopting Darwinbox

Duroflex, a leading Indian sleep solutions retailer with 1,250+ employees across 80+ cities, wanted to become a truly tech-enabled, people-centric organization, but its HR operations were held back by manual attendance tracking, Excel-based leave and reimbursement workflows, disconnected systems, unclear org structures, limited analytics, and scattered policies. To modernize its people processes, Duroflex chose Darwinbox, an enterprise cloud HCM platform.

With Darwinbox, Duroflex centralized HR data and workflows into one system, replacing manual tracking with a single view of attendance, leaves, and more across the country. The Darwinbox mobile app made it easy for employees to punch in, apply for leave, and submit reimbursements on the go, while clearer org structures and better integration improved transparency and productivity. The result was a more agile HR function that shifted from being seen as a cost center to a strategic business enabler, though no specific numeric impact was provided.

Duroflex

Ritu Bhardwaj Moitra

Chief Human Resources Officer