Case Study: More Retail mobilizes 16,000 essential workers with Darwinbox

More Retail Revamps Its Entire HR Tech To Mobilize 16,000 Essential Workers

More Retail, a grocery retail chain with 16,000+ employees across 750+ stores, needed to overhaul its HR operations during the pandemic while supporting a rapidly growing, largely frontline workforce. Its existing HRMS was slow, non-mobile friendly, difficult to use, and lacked useful analytics, leaving the HR team stuck in manual work and unable to digitize key hiring and workforce processes.

More Retail selected Darwinbox as its new HRMS platform to deliver a mobile-first, configurable, analytics-rich system for HR operations, including digitized in-store hiring via QR codes and custom workflows for different employee groups. Darwinbox helped More Retail go live in phases within 18 weeks total, achieve 90% mobile adoption in just two weeks, and gain faster processing, over 200 reports, and a more robust self-service experience for employees and leaders.

More Retail

Ganesh Subramanian

Chief Human Resources Officer