Case Study: Lulu Group India unifies HR and empowers frontline workers with Darwinbox

Lulu Group India doubles headcount in 1.5 years with Darwinbox

Lulu Group India, a major retail conglomerate, faced significant HR challenges in managing its large, frontline workforce. With most employees lacking PC or email access, they had no visibility into their own records and no structured way to contact HR. The company needed a scalable solution to support its rapid growth and turned to the Darwinbox HCM platform to address these issues.

Darwinbox provided a mobile-first HR system that empowered Lulu Group India's frontline staff with self-service access to attendance, payslips, and a centralized helpdesk. The solution automated over 50 incentive plans and provided managers with tools for shift rostering and approvals. As a result, Darwinbox enabled the company to double its headcount in 1.5 years, unify HR across its various entities, and create a seamless experience for its employees.

Lulu Group India