Case Study: Kotak Life Insurance brings HR to employees’ palms with Darwinbox

Kotak Life Insurance brings HR to 16,000+ employees with Darwinbox in 3 months

Kotak Life Insurance, a company with over 16,000 employees across 250+ locations, faced a significant HR challenge due to its predominantly field-based workforce. Their existing on-premise HRMS was unable to integrate with other systems, offered no mobile functionality, and resulted in a poor employee experience. They partnered with Darwinbox to find a unified, mobile-first HCM solution to address these issues.

Darwinbox implemented its HR platform in just three months, centralizing the entire hire-to-retire lifecycle. The solution provided 100% mobile-enabled self-service, putting "HR on the palm" of every employee. The implementation resulted in approximately 90% employee satisfaction, with everyday HR transactions like leave and attendance reduced to just two clicks, and provided a central source of data for improved reporting and analytics.

Kotak Life Insurance