Case Study: JSW Group transforms HR and boosts employee experience with Darwinbox

JSW is Shaping Tomorrow’s Workplace With Darwinbox

JSW Group, a $24 billion Indian conglomerate with 33,000+ employees across 74 legal entities and 13 business verticals, needed to modernize its outdated HR processes. Its legacy HCM was mainly a system of record and struggled with manual, offline workflows, poor configurability, limited analytics, and a cumbersome user experience. JSW turned to Darwinbox to support a digital-first HR transformation with a modern HCM platform.

Darwinbox implemented a highly configurable, mobile-first HR system that automated workflows, enabled 24/7 employee access, integrated with vendor applications, and gave HR and managers better data and self-service capabilities. The rollout was completed in just 6 months, with configuration time reduced by up to 40% and HR gaining greater independence from IT. Darwinbox also helped JSW digitize recruitment and onboarding at scale, improve paperless process tracking, and increase candidate-to-employee conversion.

JSW Group

Swapnil Navalkar

VP & Head HR Digital & Analytics