Case Study: Ujjivan Small Finance Bank achieves a unified employee experience with Darwinbox

How Ujjivan SFB accelerated their Digital HR journey to drive higher employee satisfaction

Ujjivan Small Finance Bank, a BFSI organization with 17,000+ employees across 575+ locations, wanted to strengthen its employee-first culture but was hindered by archaic, disparate, and manual HR processes. To support its digital HR journey and improve the employee experience, the bank selected Darwinbox as its HR tech partner.

Darwinbox implemented a mobile-first, unified cloud HR platform to connect Ujjivan SFB’s distributed workforce and streamline HR operations in a 100% remote transformation. The result was a more unified HR experience, stronger people connect, and a more employee-first culture, with the bank moving closer to being nearly paperless and better equipped to support 17,000+ employees with efficient, configurable HR processes.

Ujjivan Small Finance Bank

Sanjay Kao

Head HR