Case Study: Shakey’s Pizza Asia Ventures transforms HR operations with Darwinbox

How the leading restaurant chain in Philippines modernized its end-to-end HR operations

Shakey’s Pizza Asia Ventures, Inc. (SPAVI), a leading multi-brand food service group in the Philippines, faced the challenge of managing rapid expansion across brands, geographies, and a growing workforce. As acquisitions added complexity, HR teams were burdened by manual, email-driven processes, multiple systems, paper-based employee files, and inconsistent tracking across core HR, performance, recruitment, onboarding, attendance, and employee movements.

Darwinbox implemented an integrated HR platform covering Core HR, Performance Management, Recruitment and Onboarding, Workflows, Attendance, and HR Letters. The results included a 75% reduction in time to validate and record employee files, 87% employee compliance in goal-setting, over 90% appraisal completion in-system, 50% faster requisition approvals, 33% faster time-to-hire, 50% shorter onboarding time, and 1–2 days faster processing of employee transfers. Darwinbox also reduced HR letter turnaround by 24–40 hours and improved payroll and reporting accuracy through a single source of truth.

Shakey's Pizza Asia Ventures, Inc.

Marielle C. Santos

Chief Human Resources Officer