Case Study: Robinsons Bank reduces appraisal time by 50% with Darwinbox

How the bank is driving a winning employee culture with HR digitization

Robinsons Bank, a banking organization in the Philippines with 1,900+ employees, wanted to simplify and unify its HR operations to better support a winning employee culture. With multiple HR teams using separate databases, manual email- and spreadsheet-based processes, and inconsistent information across departments, the bank needed a centralized, more efficient HR system. It turned to Darwinbox to digitize and streamline HR across the employee lifecycle.

Darwinbox provided Robinsons Bank with a single HR platform covering performance management, recruitment, onboarding, probationary reviews, employee data, reporting, and workflows. The results included a 50% reduction in the annual performance management cycle, 80% automation of onboarding communications, faster probationary reviews, and easier report generation. Darwinbox also helped improve candidate quality, enable multi-geo HR management, and deliver a better mobile user experience for employees.

Robinsons Bank

Laarni Villamater-Ona

Senior Vice President, HR Group Head