Case Study: Kotak Life Insurance achieves HR on the Palm with Darwinbox

How Kotak Life Insurance brought ‘HR on the Palm’ of every employee with Darwinbox

Kotak Life Insurance partnered with Darwinbox to modernize HR for its 16,000+ employees, especially its largely field-based workforce. The company wanted to centralize HR services, move to a mobile-first experience, and replace disconnected, on-premise HR systems that limited accessibility, analytics, and employee self-service.

Using Darwinbox’s cloud-based HR platform, Kotak Life launched a unified “myHR” experience in just three months, enabling 100% mobile employee self-service and 2-click transactions for routine tasks like attendance and leave. The rollout delivered ~90% employee satisfaction, fully integrated the hire-to-retire lifecycle, improved reporting and data centralization, and provided secure HR access on cloud.

Kotak Life Insurance

Mehul Oza

Deputy VP HR