Case Study: MobiKwik achieves streamlined HR operations with Darwinbox

How helped Mobikwik Recharge its HR Strategy

MobiKwik, one of India’s largest mobile wallet and BNPL players, wanted to become a great place to work but was held back by manual HR processes, legacy systems, and a lack of accurate, real-time data. As headcount and business complexity grew, the HR team needed a scalable way to manage the full employee lifecycle and free itself from transactional work.

Darwinbox implemented an end-to-end HR platform for MobiKwik, consolidating hire-to-retire processes on one system and automating routine tasks with a consumer-grade web and mobile experience. Darwinbox helped improve data accuracy and decision-making, increased employee adoption, and enabled HR to spend more time on strategic, business-impacting initiatives.

Mobikwik

Deepti Dhingra

Head of HR