Case Study: JG Summit achieves agile HR transformation and 100% performance management adoption with Darwinbox

How Darwinbox & JG Summit Delivered an Agile HR Tech Implementation With Industry Best Adoption

JG Summit Holdings, a diversified Philippine conglomerate with 11 group companies and over 21,000 employees, needed a modern HR platform to unify processes across its businesses while preserving local nuances. The company’s challenge was implementing enterprise software across multiple industries, existing HR cores, and varying levels of digital maturity without disrupting operations or employee experience. Darwinbox was selected as the HR technology partner for this transformation.

Darwinbox implemented its HR platform across 43 business units in just 9 months, integrating 5 HR cores, supporting 8 custom career sites through one ATS, and configuring two performance philosophies on a single system. The rollout was driven by strong collaboration, champion-led change management, UAT, train-the-trainer sessions, and internal certifications, helping JG Summit achieve 100% adoption for Performance Management versus 40% on the previous system. Darwinbox also enabled centralized administration of BU-level policies and delivered a flexible, highly configurable solution tailored to JG Summit’s needs.

JG Summit Holdings

Gully Go

Chief Human Resource Officer