Case Study: Fave boosts employee morale and appreciation with Darwinbox Digital Rewards & Recognition

Fave drove inclusion and collaboration during the pandemic using Darwinbox digital R&R

Fave, Southeast Asia’s fast-growing fintech and digital merchant platform, needed a simpler and more engaging way to run employee rewards and recognition as the company shifted to virtual work during the pandemic. Before using Darwinbox, recognition was handled through Google Forms, annual dinner announcements, and occasional callouts in group chat, which made it harder to recognise employees consistently and at scale.

Darwinbox implemented its rewards and recognition module to power Fave’s “Greatitude” campaign, providing badges, thank-you cards, simple workflows, and an org-wide leaderboard, along with end-to-end support for setup and launch. The program drove strong adoption across Malaysia, Singapore, and Indonesia, generating 3,000+ recognitions in two weeks, boosting employee morale, improving productivity, and fostering a stronger culture of gratitude and appreciation.

Fave

Shirley Chai

Talent Acquisition Specialist