Case Study: Delhivery achieves HR automation and faster payroll with Darwinbox

Delhivery cuts F&F settlement from 62 to 13.5 days with Darwinbox

Delhivery, India's largest logistics and fulfillment company, faced a challenge with its HR technology as it rapidly grew to over 23,000 employees. The company was using three different, disintegrated systems, which led to data loss and inefficient processes. They needed a single, intuitive platform usable by everyone from the CEO to its last-mile delivery agents to automate hiring, digitize workflows across 1,200 locations, and implement personalized performance management.

Darwinbox implemented its integrated HCM platform to replace Delhivery's multiple systems. The solution consolidated payroll, attendance, recruitment, and performance into a single system. The results were significant: F&F settlement time was cut by 80% from 62 days to just 13.5 days, over 16,000 blue-collar employees were brought onto mobile HR, and the HR team saved 30% of its effort, allowing them to focus on strategic initiatives.

Delhivery