Case Study: Bukalapak accelerates HR transformation with Darwinbox

Bukalapak achieves ~100% employee adoption in 1-2 weeks with Darwinbox

Bukalapak, an Indonesian e-commerce group operating across five countries, faced the challenge of managing its rapidly growing and geographically dispersed workforce with an inflexible HR system. The company partnered with Darwinbox to implement a comprehensive HR technology solution to drive efficiency and centralize operations.

Darwinbox provided a centralized platform that became the single source of truth for all HR data across Bukalapak's group companies. The solution delivered seamless integrations with other systems and empowered the HR team to digitize workflows independently. Key results for Bukalapak included achieving near 100% employee adoption within weeks, reducing HR letter generation time from two weeks to a few hours, and efficiently managing 31 different leave policies on one unified Darwinbox platform.

Bukalapak