Case Study: Delhivery streamlines HR operations with Darwinbox

23,000+ employees, 1200 cities Leading logistics firm, delhivery connects Them all with hr technology

Delhivery, a major Indian logistics company with over 23,000 employees, faced significant challenges managing its rapidly expanding and geographically dispersed workforce. They were using multiple disconnected systems for HR functions, leading to inefficiencies, data loss, and low process adherence. They partnered with Darwinbox to implement its integrated HRMS platform, seeking a unified, user-friendly solution that could automate processes from recruitment to retirement for employees at all levels, including their large blue-collar workforce.

By implementing Darwinbox's comprehensive HR technology, Delhivery replaced three separate systems with a single, integrated platform. The solution automated key processes, resulting in substantial efficiencies: full and final settlement time was reduced by 80% to 13.5 days, payroll processing for all employees was completed in just one day, and the HR team saved 30% in effort. Darwinbox also enabled self-service for blue-collar workers via a mobile app and improved the performance management satisfaction score from 2.5 to 4 out of 5.

Delhivery

Suraj Saharan

Chief Operating Officer