Case Study: Sanabel Al-Salam blocks sophisticated email attacks with Darktrace AI

Sanabel Al-Salam blocks email attacks in 15 minutes with Darktrace

Sanabel Al-Salam, a leading sweets and pastries manufacturer in Saudi Arabia, faced sophisticated email threats like spoofing and phishing that were evading its traditional security measures. These attacks posed a significant risk to its critical supply-chain operations. The company's IT team was overwhelmed by the manual process of reviewing emails, which was time-consuming and unsustainable. To address this challenge, Sanabel Al-Salam turned to Darktrace and implemented its Darktrace/EMAIL product.

The self-learning AI solution from Darktrace learned the unique 'pattern of life' for the company's email users, allowing it to identify novel threats as anomalies without manual training. This drastically reduced false positives and automated threat response, freeing up the IT team's time. The results were immediate, with Darktrace/EMAIL successfully blocking a targeted impersonation attack that only three other vendors detected, and doing so 24 hours sooner. The measurable impact was the prevention of potentially disastrous disruptions, validating the approach and prompting plans to extend Darktrace's AI protection across the company's entire digital ecosystem.

Sanabel Al-Salam