Case Study: Lake Macquarie City Council strengthens email security and reduces analyst workload with Darktrace / EMAIL

Lake Macquarie City Council secures email for 200,000 residents with Darktrace

Lake Macquarie City Council, a local government body serving over 200,000 residents, faced rising sophisticated cyber threats and limited visibility into its email environment. The Council needed a faster, more automated way to detect threats and investigate alerts to ensure the uninterrupted delivery of critical services. They selected Darktrace and its Darktrace/EMAIL product to modernize their email security approach.

By implementing Darktrace's self-learning AI, the Council gained deeper visibility and behavioral context for each alert, which accelerated investigations and reduced operational strain. The solution provided sharper detection of phishing and impersonation attacks, reduced alert fatigue, and freed analysts to focus on high-priority risks. This partnership with Darktrace resulted in stronger protection for the Council's critical digital services.

Lake Macquarie City Council