Case Study: Bluebird Group maintains uninterrupted customer service with Darktrace AI

Bluebird Group stops 94% of email-launched attacks with Darktrace

Bluebird Group, a major taxi and transportation service in Indonesia, faced a growing and complex cyber threat landscape that risked disrupting its critical customer services. The company needed a security solution that could ensure continuity and protect its email and cloud applications from novel attacks, moving beyond obsolete, siloed tools. They turned to Darktrace and its AI-powered solutions, including Darktrace/EMAIL.

Darktrace implemented its Self-Learning AI to understand normal user behavior and autonomously detect and neutralize sophisticated phishing emails before they reached employees. This AI-led approach, featuring Autonomous Response, allowed Darktrace to contain threats within seconds. The result fundamentally changed Bluebird's security operations, freeing the IT team from manual, rule-based work to focus on high-value strategic tasks, thereby ensuring resilient and uninterrupted service for millions of customers.

Bluebird Group