Case Study: Sisters of Mercy Health System achieves real-time portfolio visibility, resource optimization and 3 days/month savings with Daptiv PPM

Mercy- Customer Case Study

Sisters of Mercy Health System is a large Catholic healthcare organization operating in seven states with about 37,000 employees and dozens of hospitals and outpatient facilities. Its Enterprise Project Office (EPO) struggled with limited visibility into the project portfolio and poor resource allocation using Microsoft Project and SharePoint; gathering and reconciling project data required substantial manual effort (about three business days per month) and senior leaders lacked a single source of truth for decision-making.

The EPO implemented Daptiv PPM, configured dashboards, workflows and an integration with Dovico time tracking to create a single system for intake, scheduling and reporting. The change eliminated double data entry, cut report preparation from hours to minutes (saving those three business days monthly), delivered real-time portfolio and resource visibility, reduced bottlenecks, improved governance and enabled better collaboration and faster investment decisions.

Mercy

Scott Arnold

Vice President, EPO