Case Study: Illuminating Concepts achieves greater portfolio visibility and reduced project risk with Daptiv PPM

Illuminating Concepts Uses Daptiv PPM to Manage Project Risk and Portfolio Performance

Illuminating Concepts (IC), a 29-year‑old designer and integrator of theatrical, architectural, and retail lighting experiences, faced growing pains as project size and volume increased. With no formal PMO and teams relying on post‑it notes, whiteboards, and spreadsheets, IC lacked consistent processes and a portfolio‑level view to monitor milestones, resources, and key business objectives.

IC implemented Daptiv PPM to centralize project data and support cross‑departmental workflows across Design, Procurement, Billing and Accounts Receivable. Using Resource and Team Manager views, dashboards, Dynamic Applications and reports, the company gained global visibility into project health, rebalanced workloads to avoid bottlenecks, reduced project risk, improved decision‑making, and established a foundation for continuous process improvement.

Illuminating Concepts

Ronda Lee

Project Management Coordinator