Case Study: Leading Automaker Company achieves faster, secure auto financing with Daon IdentityX

Achieve operational excellence while streamlining the customer experience for auto financing with IdentityX

The Leading Automaker Company’s finance division needed a more secure way for dealership personnel to log in and help customers apply for car financing. Its legacy password-based process was being retired in favor of stronger biometric authentication, and new regulations also required multi-factor authentication to protect sensitive customer data.

Daon implemented its IdentityX platform to provide secure, fast biometric login on mobile devices and web browsers using face, voice, and fingerprint authentication, with seamless integration into the automaker’s IAM system. The result was a faster, more flexible financing process that lets dealers assist customers wherever they are while improving security and compliance; the case study does not cite specific quantitative metrics.