Case Study: Compass Group increases frontline candidates by 21%+ with Dalia

How Compass Group Increased Frontline Candidates by 21%+

Compass Group, the largest contract foodservice company in the world, needed a way to increase frontline candidate flow while dealing with low apply rates, rising job ad costs, and a small recruiting team supporting a huge volume of openings. To solve this, they worked with Dalia, using automated SMS and email engagement to re-engage job seekers who abandoned applications and improve conversion in a mobile-first hiring process.

With Dalia’s exit-intent capture, automated follow-up campaigns, and SMS-based apply experience, Compass Group increased qualified candidates by 21%+ and made Dalia their #1 source of candidate quality and #2 source of candidate volume. Candidates from Dalia were 44% more likely to be hired than those from other high-volume sources, and the solution ran with zero extra work for recruiters while helping speed up hiring across their frontline roles.

Compass Group

Shay Johnson

Senior Director of Talent Acquisition