Case Study: Menzies Aviation reduces downtime with Dakota Integrated Solutions' rugged forklift-mounted mobile computers

Fork lift mounted mobile technology streamline complex logistics operations

Menzies Aviation, a major global ground and cargo handling organization, faced challenges with its aging fleet of forklift-mounted computers. The unreliable devices experienced frequent crashes, power supply issues, and high battery drain, leading to significant operational downtime. To address this, they approached vendor Dakota Integrated Solutions to source and implement a more robust replacement solution.

Dakota Integrated Solutions implemented the rugged LXE VX8 vehicle-mounted computer, selected for its durability and reliability in demanding warehouse environments. The solution also included new Motorola barcode scanners and a full managed service contract. The results were immediately positive, reducing device rebuilds from nearly ten per week to just one, drastically cutting downtime and providing Menzies with a reliable, high-performance mobile computing platform.

Menzies Aviation

Stuart Brook

Vice President of IT Communication & Operations