Case Study: Rosslyn Chapel achieves 95% phone bill savings and improved visitor connectivity with Daisy Group

Rosslyn Chapel - Customer Case Study

Rosslyn Chapel, a 15th-century historic site managed by the Rosslyn Chapel Trust, was facing high telecom costs and weak support after its previous supplier outsourced services. The chapel discovered it had been overcharged about £190 per month and sought a more cost-effective, reliable provider; it turned to Daisy, which proposed its hosted telephony solution CloudSelect TM Voice alongside other communications services.

Daisy deployed CloudSelect TM Voice with a 1,000‑minute call bundle, broadband, public WiFi and voicemail, and provided online billing via MyAccount. As a result of Daisy’s solution Rosslyn Chapel cut telephone bills by 95%, improved website and shop operations, boosted visitor satisfaction (critical during peak days of up to 1,000 visitors), and gained clearer billing and stronger ongoing support.

Rosslyn Chapel

Audrey Jones

Finance Manager